Help & Support

Support Server

Ask your questions in #support_aaa3a-cogs on the cogs support server

Common Questions

Dashboard cog is loaded, and webserver is up, but it isn’t showing my bot’s info.

  • Did you start the bot with the RPC flag?

  • If you started the bot with the --rpc-port flag, did you provide the same port to reddashcommand when starting the webserver? Vice versa?

  • Have you set the redirect and secret in the cog’s settings?

  • Have you tried reloading the Dashboard cog/restarting the webserver?

  • Have you tried updating the Dashboard cog and the webserver itself?

  • Have you tried restarting the bot?

My browser said the website take too much time to answer or a similar error.

Your firewall is maybe not configured to accept the port Dashboard is listening for, if you are on Linux, run sudo ufw allow <webport> (Default is 42356). If you are on Windows, type Firewall in your search bar and add a new rule.